website privacy notice
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Who is responsible for managing my information?
Evolution Entertainment and all websites and brochures operated and/or produced in relation to it are owned and maintained by
Evolution Entertainment
This is our Privacy Notice and it explains how we collect, use, share and protect your personal data.
We are responsible for the collection and proper management of any personal information we collect or which you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.
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What information do we collect?
If you choose to make a booking through us or make queries about a potential booking, we will collect details that you provide in relation to that booking or query. Information held is likely to include your name, contact details, payment details, , information about your booking and any additional information we may need to help meet your specific requirements.
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How do we use your information?
The information you provide or which we collect may be used in a number of ways, for example:
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to enable us to complete your booking;
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for statistical purposes when we evaluate our range of services;
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to personalise your booking or inform you about an incomplete booking;
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to tell you about other products and services we think may be of interest to you (see below);
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to manage customer service queries; and
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to help us to provide details or information you may have requested.
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On what legal basis will we process your information?
We will always process your personal information on lawful grounds and in particular on the grounds set out below:-
Performance of a Contract
If you make a booking through us we will use the details that you give to provide that booking to you. This information is likely to include your name, contact details, payment details, number of people in your party, information about your booking and any additional information we may need to help meet your specific requirements.
If you do not provide us with the information set out in this paragraph, then we may not be able to provide the booking.
Legitimate Interest
We want to give you the best possible customer experience whilst respecting your privacy.
We may use some of your personal information for statistical purposes when we evaluate our range of services.
Consent
We may ask your consent to share your name and contact details with selected third party companies so that they can tell you about their products and services.
If you agree, we may also pass on your information, in certain cases, for the purposes of conducting a credit check.
You can withdraw your consent at any time.
Legal Obligation
We may also use and disclose your personal data for compliance purposes, as required by any legal or taxation authority and to the extent that we are required to do so by law or regulation.
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Who will you share my information with?
We will not share your information with anyone without seeking your permission first
We may however use and disclose your personal data without your permission in connection with any legal proceedings or prospective legal proceedings, to legal and taxation authorities, to prevent crime and in order to establish, exercise or defend our legal rights.
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How do you manage my information?
We will only transfer your information to service providers who help manage our systems where we are satisfied that this is lawful and that adequate levels of protection are in place to protect the integrity and security of any information being processed and in compliance with applicable privacy laws.
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Updating Your Details?
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or send an email to andrew@evolutionentertainment.wales
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How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.
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Your rights
You have the right to ask us at any time:-
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to confirm whether we hold any of your personal data;
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to send you a copy of any personal data that we hold about you;
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to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete;
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to delete (to the extent possible) any of your personal data, where we are required by law to do so;
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to stop processing your personal data, where we are required by law to do so;
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to let you have a portable copy of the personal data we hold about you, where we are required by law to do so;
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to stop processing any of your personal data that we process on the basis of our legitimate interests; and
Where we have reached a decision that affects you by processing your personal data automatically then you have the right to speak to someone to discuss that decision.
We do not use your personal data for the purpose of profiling.
Where we process your personal data on the basis that you have given us your consent to do so then you may contact us at any time to withdraw your consent
If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address given below.
Evolution Entertainment
188 Garth Owen
Newtown
Powys
SY16 1JS
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Does the notice apply to linked websites?
Our website may contain links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy policies.
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When do you monitor telephone calls?
We do not monitor telephone calls
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How do we update this privacy notice?
We keep our privacy notice under regular review and we will place any updates on our webpage.
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Who can I contact if I have queries about this privacy notice?
You can contact us directly if you have any questions about our privacy notice or information we hold about you.
Please write to us at the address given below.
Evolution Entertainment
188 Garth Owen
Newtown
Powys
SY16 1JS